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Shipping Policy

What shipping options are available?

Bartule offers the following shipping options:

Standard Delivery
Most purchases are shipped from our Vermont warehouse and scheduled to arrive within 5-7 business days of shipment of the order. Items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. Standard Delivery option is available for all orders in the continental U.S. See below for order going to Hawaii, Alaska, Puerto Rico and international addresses.

Express Delivery Policy
Bartule offers two express delivery methods – 2 Business Day Delivery and Next Business Day Delivery. All express delivery orders for in-stock items must be placed before 2 pm EST in order to be processed and shipped the same day. Any orders placed after 2 pm EST will be processed the following business day. If any order is placed after 2 pm EST on a Friday, the order will be processed the following Monday/next business day.

Any orders that combine items with a separate shipping charge and items that use the shipping chart will be charged the shipping chart fee for only those items and for the selected shipping method (Standard, 2 Day Air, or Next Day) and the separate shipping fee. The item with the extra shipping fee will not be delivered using the express delivery methods.

For any orders that include items to be delivered to multiple ship-to locations, customers can select separate shipping methods (Standard, 2 Day Air, Next Day) for each ship-to location. There will be a separate shipping charge for each ship-to location based on the shipping chart. The shipping charge will be calculated based on the value of the items sent to each ship-to location and the shipping method. For any items with a separate shipping charge, only the separate shipping charge will be charged.

How are shipping, handling, and delivery surcharges calculated?
Shipping charges are determined by the total value of your order and the shipping method. Certain oversized and heavy items do not apply; in these cases, separate shipping charges are indicated in the item description. All shipping is subject to verification. Call 1-802-233-9015 for Saturday delivery, which is subject to an additional charge. Items ordered together are not necessarily shipped the same day. We will notify you of any delay beyond 20 days.

What is your policy on products that arrive broken or damaged?
We understand that many of our products may be damaged in transit.
In such cases, please contact Customer Care at 1-802-233-9015
,9am-6pm EST Mon-Fri and a Customer Care representative will assist you.

Does Bartule ship to Hawaii, Alaska and Puerto Rico?
Standard Delivery shipping rates do not apply to any orders shipped to Alaska, Hawaii, and Puerto Rico. Orders shipping to Hawaii, Alaska, and Puerto Rico will be shipped via UPS 2nd Day service or Next Day Delivery.

Can orders be shipped to a P.O. box?
Sorry, items cannot be shipped to P.O. boxes.

Can orders be shipped to foreign countries?
For international order, call, 1-802-233-9015 or fax us at, 802-425-7149.

Payment must be made by credit card or postal money order (in U.S. dollars) for international and mail orders. For Priority Express delivery, please call 1-802-233-9015 for specific charges. International orders and orders to APO/FPO bases and countries outside the continental U.S. require higher shipping charges than shown in the catalog or online. In-stock items will be shipped within 48 hours. The recipient pays shipping and handling.

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BarTule is a registered trademark of BarTule, LLC
Subject to U.S. Patent 7,698,767